Introduction The HP Toolbox allows you to align calibrate or clean ink cartridges. By using this site, you accept the Terms of Use and Rules of Participation. You will not have access to HP Solution Center. Plug the printer directly into a wall outlet Disconnect the power cord from the rear of the product. Please use the product number and serial numbers of the new product to validate warranty status.

hp toolbox 990c

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Rubber paper feed rollers. Slide the cartridge into its slot, and then press it toward the back of the product until it locks into place. Limited access to the HP Toolbox. Materials needed Before starting, ensure that the following materials available:. The back of the page will only have the HP invent logo on it Figure 2. Solution Follow these steps to replace the black cartridge, and then align the cartridges. This step is optional.

Perform a power reset Follow these steps to reset the product. The list of recommended drivers for your product has not changed since the last time you visited this page.

Blinking Lights on the HP Deskjet Printer Series | HP® Customer Support

Press the buttons to release the duplexer. Europe, Middle East, Africa. Please try again shortly.


The correct steps for opening the Toolbox depend on what and how the printer driver was installed. Click the Features tab, and then click Printer Services. Clean the paper rollers Follow toollbox steps to clean the paper rollers. The Power light and the Resume light blink simultaneously. You must unplug the power cord to move the carriage by hand and reset the paper feed mechanism without risk of electrical shock.

I do not know the first thing about writing a program. The Power light and the Cartridge light are on.

HP Deskjet 960C and 990C series printer – How to Print a Test Page

Solution Use one of the following methods to reattach either the rear access door or the duplexer. For products with buttons on the 99c0 panel the front of the printeryou can print a self-test page using those buttons.

Gently reattach the duplexer to the rear of the product until it snaps firmly into place. While holding the Power button, press the Resume button four times. Try each of the following 9900c until you find the one that works on your computer. Information and links in this thread may no longer be available or relevant.

Cleaning or lubricating the rod may reduce its life. The Power light is on and the Resume light blinks The following light pattern displays on the product control panel:. By completing and submitting this form you consent to the use of your data in accordance with Goolbox Privacy statement.


hp toolbox 990c

Print a test page In the Properties dialog box, click the General tab. Asia Pacific and Oceania. Please verify your product is powered on and connected, then try again in a few minutes.

hp toolbox 990c

Press the Power button to turn off the product. Open the cartridge toolbx and remove the toolobx. Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the coverage of HP printer warranties. I am still seeking the answer to my question on how to install the Printer Assistant from my old DJ printer files. If the carriage is stuck on the left side of the productmove the carriage to the right side of the product.

Be careful not to get ink on hands or clothing.